At GenEquity we offer unique and specialized processes that speak directly to our customer. Our goal is to provide a flawless experience in obtaining a mortgage that meets and exceeds the needs of our customers. To do this, we offer:
- Knowledge and Experience: At GenEquity, knowledge and experience are essential to quality service. The leadership team of GenEquity Mortgage is founded in 65 plus years of experience in the real estate and mortgage industries. In addition to the leadership team, the Residential Mortgage Loan Originators are proven real estate and mortgage experts. Our Residential Mortgage Loan Originators have passed a plethora of licensing exams and continue to stay abreast of current laws, regulations, products, and process by completing hours of continuing education per year.
- Powerful and Efficient Technology: GenEquity's technology infrastructure allows us to maintain the highest level of data security, data integrity, and workflow automation. Our systems are specifically designed for the mortgage industry and leverage one of the most powerful and intelligent product and pricing engines available. Our technological capabilities translate into a simplified application process as well as fast, accurate communication of rates, products and approvals for our customers. Coupled with automated underwriting and a web-based closing experience, our technology enhances and heightens our customers’ experience.
- Customer Focused Service Delivery Model: GenEquity believes in the value of service all the way through the process. Our loan originators are available when you need them at your convenience and are supported through advanced technology capabilities. Customers are able to receive the attention and service they expect and deserve throughout the entire loan process. Additionally, through our sister company Paragon Relocation, we offer moving services, discounts and benefits that can relieve the stresses of looking for movers and real estate professionals. At GenEquity, our focus is on our customers and making the whole process of moving to a new home simpler.